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The name of the company upon its formation in May 2000 was CGNU plc and was created when Norwich Union merged with insurer CGU. [7] In April 2002, the company's shareholders voted to change the company name to Aviva plc, an invented palindrome word derived from "viva", the Latin for 'alive' and designed to be short, memorable and work worldwide.
The National Customer Service Awards' recognized the system with the 'Best Use of Technology in Customer Service' award in October 2004. [8] Aviva acquired RAC plc for around £1.1 billion in March 2005. [9] They sold some parts of the business for £500m, [9] including RAC Auto Windscreens in December 2008, and BSM to a German company in ...
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