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2. US sues Southwest Airlines over chronically delayed flights - AOL

   www.aol.com/news/us-sues-southwest-airlines-over...

   Southwest in December 2023 agreed to provide $90 million in travel vouchers of $75 or more to passengers delayed at least three hours getting to final destinations because of an airline-caused ...

3. Southwest Airlines sued for not providing refunds after meltdown

   www.aol.com/finance/southwest-airlines-sued-not...

   Southwest Airlines has been sued by a passenger who said it failed to provide refunds to passengers left stranded when an operational meltdown led the carrier to cancel more than 15,000 flights ...

4. 2022 Southwest Airlines scheduling crisis - Wikipedia

   en.wikipedia.org/wiki/2022_Southwest_Airlines...

   Michael Santoro, the vice president of the Southwest Airlines Pilots Association (SWAPA), the trade union representing Southwest's pilots, said that Southwest had not invested in an updated software system. There had been complaints for a decade from members of the flight attendant's union that the technology behind Southwest's scheduling ...

5. FAA briefly grounds all Southwest Airlines flights nationwide

   www.aol.com/faa-briefly-grounds-southwest...

   The sudden delay in flights caused frustration from Southwest fliers who flooded Twitter with complaints and concerns about their flight status. ... Southwest Airlines responded to tweets saying ...

6. What’s really to blame for the Southwest Airlines meltdown ...

   www.aol.com/winter-storm-tested-southwest...

   Southwest Airlines continued to scrub at least 2,600 flights Tuesday as it struggled to recover from “operational challenges” caused by the winter storm, which battered most of the U.S. in the ...

7. Southwest pilot removed from cockpit, booked for DUI - AOL

   www.aol.com/southwest-pilot-removed-cockpit...

   A Southwest Airlines pilot was removed from the cockpit ahead of a Wednesday flight from Georgia to Chicago and was booked on a charge of driving under the influence, a source familiar with the ...

8. Airline complaints - Wikipedia

   en.wikipedia.org/wiki/Airline_complaints

   In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...

9. Southwest Airlines pilot arrested just before takeoff and ...

   www.aol.com/southwest-airlines-pilot-arrested...

   A Southwest Airlines pilot suspected of being drunk ... The report documenting Allsop’s arrest says police were dispatched at around 6 a.m. following a complaint regarding a pilot suspected of ...