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  2. 50 Stores With the Best and Worst Return Policies

    www.aol.com/news/50-stores-best-worst-return...

    Lighter Side. Medicare. News

  3. Zappos - Wikipedia

    en.wikipedia.org/wiki/Zappos

    Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.

  4. Tony Hsieh - Wikipedia

    en.wikipedia.org/wiki/Tony_Hsieh

    Zappos offered free shipping and free returns, sometimes of several pairs. Hsieh rethought Zappos structure, and in 2013 it became for a time a holacracy without job titles, reflecting his belief in employees and their ability to self-organize. [26] The company hired only about 1% of all applicants. [27]

  5. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    The return policy posted at a Target store In retail , a product return is the process of a customer taking previously purchased merchandise back to the retailer , and in turn receiving a refund in the original form of payment , exchange .

  6. Terms of service - Wikipedia

    en.wikipedia.org/wiki/Terms_of_service

    Opt-out policy describing procedure for account termination, if available; ... A 2012 court case In re Zappos.com, Inc., ...

  7. Happy Returns (company) - Wikipedia

    en.wikipedia.org/wiki/Happy_Returns_(company)

    Happy Returns LLC is an American software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including The UPS Store, Staples Inc., , and Ulta Beauty stores, [1] with specific locations searchable on Happy Returns’ website.

  8. Refund - Wikipedia

    en.wikipedia.org/wiki/Refund

    Product return, a process in which a customer returns a product to the original retailer in exchange for money previously paid; Money back guarantee, a guarantee that, if a buyer is not satisfied with a product or service, a refund will be made; Tax refund, a refund on taxes when the tax liability is less than the taxes paid

  9. BBB warns of phony Zappos confirmation e-mails - AOL

    www.aol.com/news/2010-08-12-bbb-warns-of-phony...

    The Better Business Bureau of Minnesota and North Dakota reports consumers have been receiving fraudulent confirmation e-mails claiming to originate from the online shoe retailer Zappos. In a ...