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As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
Director General STPI has announced to launch 48,000 such seats across the country, with a target employment of 72,450 in the sector. [21] [22] The Government provides financial support of up to ₹1 lakh per seat under two plans—India BPO Promotion Scheme and North East BPO Promotion Scheme. The Scheme is distributed among each State in ...
In 2006, its employee strength reached 10,000 and its name was changed from Progeon Limited to Infosys BPO Limited. It was renamed to Infosys BPM Limited in 2018. [5] In 2019, Infosys BPM formed a joint venture with Hitachi, Panasonic and Pasona. Infosys took an 81% stake in the new company, HIPUS Co. Ltd, which was aimed at providing digital ...
Airline and hospitality BPO: India $5.1m 400 [54] [55] Aviation Software Development Consultancy India (ASDC) March 2004 IT services India $3.1m 180 Phoenix Global Solutions May 2004 Insurance consulting and BPO India $130m 400 [56] [57] Swedish Indian IT Resources AB (SITAR) May 2005 IT services Sweden $4.8m n/a [58] [59] Pearl Group: October 2005
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
Saloni did her engineering from University of Pune in state of Maharashtra [citation needed]. She started her career in an interactive media startup, Web Chutney based in Delhi. She came into contact of Professor Jhunjhunwala of TeNet group, IIT Madras and came up with this idea. It's not very different except of course, the 'rural' perspective.