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  2. Remote desktop software - Wikipedia

    en.wikipedia.org/wiki/Remote_desktop_software

    This is widely used by many computer manufacturers and large businesses help desks for technical troubleshooting of their customer's problems. Remote desktop software captures the mouse and keyboard inputs from the local computer (client) and sends them to the remote computer (server). [1]

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Remote computer repair is a method for troubleshooting software related problems via remote desktop connections. [7] L1 Support. Tier I (or Level 1, abbreviated as T1 ...

  4. Remote support - Wikipedia

    en.wikipedia.org/wiki/Remote_support

    Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.

  5. Remote access service - Wikipedia

    en.wikipedia.org/wiki/Remote_Access_Service

    The remote PC takes control of the office PC's monitor and keyboard, allowing the remote user to view and manipulate information, execute commands, and exchange files. Many computer manufacturers and large businesses' help desks use this service widely for technical troubleshooting of their customers' problems.

  6. AOL.com - AOL Help

    help.aol.com/products/aol

    About favorite places (AOL Desktop) View my plan; Call live aol support at. 1-800-358-4860. ... Find out how to troubleshoot issues with AOL Video. AOL.com · Mar 27 ...

  7. Remote Desktop Services - Wikipedia

    en.wikipedia.org/wiki/Remote_Desktop_Services

    Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, [1] is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session [2] on a remote computer or virtual machine over a network connection.

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