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2. Call detail record - Wikipedia

   en.wikipedia.org/wiki/Call_detail_record

   A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call.

3. Call-tracking software - Wikipedia

   en.wikipedia.org/wiki/Call-tracking_software

   Call tracking software records information about incoming telephone calls and, in some regions, records the calls themselves.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct ...

4. Argus – Audit Record Generation and Utilization System

   en.wikipedia.org/wiki/Argus_–_Audit_Record...

   Argus – the Audit Record Generation and Utilization System is the first implementation of network flow monitoring, and is an ongoing open source network flow monitor project. Started by Carter Bullard in 1984 at Georgia Tech, and developed for cyber security at Carnegie Mellon University in the early 1990s, Argus has been an important ...

5. Call logging - Wikipedia

   en.wikipedia.org/wiki/Call_logging

   The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...

6. Call-recording software - Wikipedia

   en.wikipedia.org/wiki/Call-recording_software

   Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking , which record details about the call but not the conversation; however, software may include both recording and logging functionality.

7. Telecommunications mediation - Wikipedia

   en.wikipedia.org/wiki/Telecommunications_mediation

   Aggregation of partial call detail records related to the same call; Format change and call detail record normalization; Business transformation of data; In a telecom billing scenario, mediation is the first step after receiving a call detail record. The mediated call detail record files are forwarded to a rating engine, which calculates the ...