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A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call.
Call tracking software records information about incoming telephone calls and, in some regions, records the calls themselves.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct ...
Argus – the Audit Record Generation and Utilization System is the first implementation of network flow monitoring, and is an ongoing open source network flow monitor project. Started by Carter Bullard in 1984 at Georgia Tech, and developed for cyber security at Carnegie Mellon University in the early 1990s, Argus has been an important ...
The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...
Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking , which record details about the call but not the conversation; however, software may include both recording and logging functionality.
A call detail record or call recording software is used to record all received calls, including time, date, duration, calling number and called number for future reference. [ 4 ] Interactive voice response is a sound recording device that allows a caller to give information to a system verbally about what services or support they require.
To perform the rating calculations it is necessary to produce a Call detail record/EDR. [citation needed] A Call detail record [3] [4] (CDR, also known as Call Data Record) [5] is "a record of a call setup and completion", [5] and its format "varies among telecom providers or programs", which some allow to be configured by the user. [6] EDR ...
Call tracking software, records information about incoming telephone calls, and, in some regions, the conversation; Call logging, the collection, evaluation, and reporting of technical and statistical data about telephone calls; Call detail record, a data record of the details of a telephone call or other telecommunications transactions
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