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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
In 2016, area code 614 was overlaid with 380 in the Columbus/Central Ohio area for the same reason. In 2020, 326 was added as an all services overlay for 937. Area code 283 was added as an overlay for 513 on April 28, 2023. [2] [3] Area code 436 went into service on March 1, 2024, as an overlay of 440. [4]
The regions shown in blue are in Ohio. Area codes 513 and 283 are telephone area codes in the North American Numbering Plan (NANP) for the southwest of the U.S. state of Ohio, including Cincinnati and surrounding cities, such as Forest Park, Hamilton, Lebanon, West Chester, Mason, Maineville, Middletown, Milford, Norwood, Oxford, Harrison, Cleves, Miamitown and Trenton.
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In March 2011, central office code relief was implemented by adding area code 531 in an overlay to the same service area of 402. Although the first central office prefix in 531 was not assigned until February 2013, ten-digit dialing has been mandatory for all calls from the 402 territory since Spring 2011.
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Users who called the toll-free telephone numbers 800-466-4411 or 877-466-4411 (800-GOOG-411 and 877-GOOG-411) or the local number 425-296-4774 [5] were asked for the city and state of the sought business. Users were also able to search for by business name or category, which generated a list of up to eight search results.
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