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  2. 6 common hotel booking mistakes (and how to avoid them) - AOL

    www.aol.com/finance/2016-03-22-6-common-hotel...

    U.S. News spoke with travel industry experts to find out what some of these common oversights are and how travelers can easily avoid these blunders the next time they make a hotel reservation. 1 ...

  3. The Most Common Customer Service Mistakes Small ... - AOL

    www.aol.com/most-common-customer-mistakes-small...

    Good customer service makes a customer feel heard. Always make sure to respond promptly, courteously, and with solutions. Alert: highest cash back card we've seen now has 0% intro APR until 2025

  4. Hotel Room - Wikipedia

    en.wikipedia.org/wiki/Hotel_Room

    Hotel Room (also known as David Lynch's Hotel Room) is an American drama anthology series that aired for three half-hour episodes on HBO on January 8, 1993, with a rerun the next night. Created by Monty Montgomery and David Lynch (who directed two episodes), each drama stars a different cast and takes place in hotel room 603 of the New York ...

  5. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    A study on the customer experience in budget hotels revealed interesting results. Customer satisfaction was largely influenced by tangible and sensory dimensions. This included cleanliness, shower comfort, and room temperature, just to name a few. As budget hotels are cheap, customers expected the basic elements to be satisfactory and the ...

  6. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  7. These Are U.S. Consumers' Top 5 Complaints - AOL

    www.aol.com/finance/2016-03-02-these-are-u-s...

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  8. Hotels.com - Wikipedia

    en.wikipedia.org/wiki/Hotels.com

    Hotels.com was established in 1991 by David Litman and Robert Diener as the Hotel Reservations Network (HRN), providing hotel booking via a toll-free phone number in the United States. [2] In 2001, the company was acquired by USA Networks Inc (USAI) which also acquired a controlling interest in Expedia, an online travel booking company.

  9. Viacom International Inc. v. YouTube, Inc. - Wikipedia

    en.wikipedia.org/wiki/Viacom_International_Inc...

    The complaint stated that over 150,000 unauthorized clips of Viacom's programming, including episodes of many popular television shows, had been made available on YouTube, and that these clips had collectively been viewed 1.5 billion times. [6]