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Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.
Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
Fix problems signing in to AOL Mail While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.
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Go to Special:Manage Two-factor authentication. Click "Enable" next to "TOTP (one-time token)", and log in with your username and password. The recommended authentication method is to scan a QR code in the app. In "Step 2" of the setup page, there is a box with a pattern which you have to point your device's camera toward.
Multi-factor authentication (MFA; two-factor authentication, or 2FA, along with similar terms) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism.
TOTP credentials are also based on a shared secret known to both the client and the server, creating multiple locations from which a secret can be stolen. An attacker with access to this shared secret could generate new, valid TOTP codes at will. This can be a particular problem if the attacker breaches a large authentication database. [4]
Sign in and go to the AOL Account security page.; Under "2-Step Verification," click Turn on.; Click Security Key.; Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.