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Check your Spam folder in your email account. You should find an email from AOL Premium Subscription Products or one of our partners confirming your order, which is the Order Confirmation email you need to begin using your AOL Premium Subscription service or product.
When you purchase a service or a product on AOL using your account and you didn't receive your confirmation email, make sure you check spam folder. The confirmation emails only go to the username that made the initial purchase. Check your Spam folder
If you haven't received an order confirmation email, follow the instructions to activate a premium subscription product or service or get additional info about downloading products. Sign in to My Account. Click My Services | select My Subscriptions. Select the product that you would like to download.
If you've purchased an AOL Premium Subscription Products with Gmail and didn't get the Order Confirmation, check Spam and add AOLPremiumSubscriptionProducts@dc2.aol.com or Techguru@dc2.aol.com to your Contacts list. Confirmation emails are sent only to the username that initiated the purchase. Check your Spam Folder
If you bought something on AOL Premium Subscription Products with Outlook and didn't get the Order Confirmation, check Spam and add AOLPremiumSubscriptionProducts@dc2.aol.com or Techguru@dc2.aol.com to your Contacts list. Confirmation emails are sent only to the username that initiated the purchase. Check your Spam folder
The Checkout Order Confirmation screen will display containing your billing information and order summary. Click Get Started and follow the on-screen instructions to begin using your product. Additionally, an email from AOL or one of our partners confirming your order will be sent to your email account.
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