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If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.
• Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Using the Windows taskbar; Using the Programs menu; Using the Windows taskbar 1. On the Windows taskbar, next to the clock, right-click the Norton icon, and then click Disable Smart Firewall. Note: If you don't see the icon next to the clock, click the arrow next to the clock to reveal the hidden icons. 2.
1. Open the File Explorer icon on your desktop taskbar. 2. Click the Downloads folder. 3. Double click the Install_AOL_Desktop icon. 4. Click Run. 5. Click Install Now. 6. Restart your computer to finish the installation.
There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Open the Windows Start menu and click All apps. Locate the AOL app in the list. Right-click on the app name. A small menu will appear. Click Pin to Start to add this app to your Start menu. Alternatively, you can select Pin to taskbar if you would like to add a shortcut to the bottom of your desktop.