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Stan Honda, AFP/Getty ImagesGM's Cadillac brand was one of the biggest gainers in the latest J.D. Power vehicle reliability survey. By Ben Klayman DETROIT -- Engine and transmission problems ...
Warranty claims are important for consumers because they help mitigate the cost of repairs due to manufacturing defects or other covered issues. [4] For manufacturers, managing warranty claims efficiently is crucial for customer satisfaction and maintaining brand reputation. [citation needed] Filing an automotive warranty claims can be very ...
Stubbornly high warranty expenses and lagging cost-cutting efforts are holding back Ford Motor Co.'s profits this year, causing the company to lower its full-year earnings guidance. Ford said it ...
J.D. Power was founded in 1968 by James David Power III. [13] [14] Power had previously worked in advertising and doing customer research for the Ford Motor Company, where he felt customer satisfaction data was too often overlooked.
A seven-year plan will cost more than a two-year plan. Vehicle Age & Mileage An older vehicle or a car with high mileage is going to need a more expensive warranty.
On June 19, 2024, CDK experienced a ransomware attack that took most of its services offline, disrupting thousands of car dealerships across the US and Canada. [34] An Eastern European and Russian hacker group, thought by security researchers to be BlackSuit , claimed responsibility and demanded tens of millions of dollars in ransom. [ 35 ]