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Recipient forwards copy of the original order, signed mailpiece, and signed envelope to any Post Office; Complaint served USPS serves complaint (Form 2153) upon sender, pursuant to 39 U.S.C. § 3008(d). [5] Each case is assigned a unique "docket number." USPS notifies requester and includes copy of complaint; Hearing possible
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The United States Postal Inspection Service (USPIS), or the Postal Inspectors, is the federal law enforcement arm of the United States Postal Service.It supports and protects the U.S. Postal Service, its employees, infrastructure, and customers by enforcing the laws that defend the United States' mail system from illegal or dangerous use.
Mass-marketing fraud (or mass market fraud) is a scheme that uses mass-communication media – including telephones, the Internet, mass mailings, television, radio, and personal contact – to contact, solicit, and obtain money, funds, or other items of value from multiple victims in one or more jurisdictions.
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As paper correspondence becomes inconvenient for businesses that are evolving to maintain a paperless office, services have emerged to outsource the task of scanning snail mail as it arrives. Some online post offices will scan envelopes for subscribing customers, and offer handling options (E.g. whether to scan the contents, store, or shred them).
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers