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Recent research emphasizes the critical role of employee emotional well-being in workplace productivity, engagement, and retention. According to Gallup’s 2024 report, a growing number of employees experience stress, burnout, and disengagement, with only 23% of workers worldwide feeling engaged at work.
Some research indicates that burnout is associated with reduced job performance, [145] coronary heart disease, [94] and mental health problems. [146] Examples of emotional symptoms of occupational burnout include a lack of interest in the work being done, a decrease in work performance levels, feelings of helplessness, and trouble sleeping. [147]
Research on the ability of the employees to cope with the specific workplace stressors is equivocal; coping in the workplace may even be counterproductive. [ 26 ] [ 10 ] Pearlin and Schooler [ 27 ] advanced the view that because work roles, unlike such personally organized roles as parent and spouse, tend to be impersonally organized, work ...
Emotional exhaustion is a symptom of burnout, [1] a chronic state of physical and emotional depletion that results from excessive work or personal demands, or continuous stress. [2] It describes a feeling of being emotionally overextended and exhausted by one's work.
The Maslach Burnout Inventory (MBI) is a psychological assessment instrument comprising 22 symptom items pertaining to occupational burnout. [1] The original form of the MBI was developed by Christina Maslach and Susan E. Jackson with the goal of assessing an individual's experience of burnout. [ 2 ]
Examples are work pressure and emotional demands. Job resources: physical, psychological, social, or organizational aspects of the job that are either: functional in achieving work goals; reduce job demands and the associated physiological and psychological cost; stimulate personal growth, learning, and development. Examples are career ...
The American Psychological Association states that in 2021, 79% of employees reported work-related stress in the month before the survey. Meanwhile, over half of the respondents said that this ...
Research has identified a number of job stressors (environmental conditions at work) that contribute to strains (adverse behavioral, emotional, physical, and psychological reactions). [65] Occupational stress can have implications for organizational performance because of the emotions job stress evokes.