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Tech expert Kurt “CyberGuy" Knutsson says scammers exploit fears, falsely claim computer issues to access your personal data.
In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. [60] However, the ease with which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place. [61]
Online search results might not be the best way to find technical support or get a company’s contact information. Scammers sometimes place online ads to convince you to call them.
• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
For just $15 a month, you get 24/7 U.S.-based expert tech support—meaning real, live humans who will address and help solve any issues with your laptops, desktops, tablets, printers, TVs, and ...
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]