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  2. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    An office administrator has the responsibility of ensuring that the administrative activities within an organization run efficiently by providing structure to other employees within an organization. These activities can range from being responsible for the management of human resources , budgets and records , to undertaking the role of ...

  3. Office management - Wikipedia

    en.wikipedia.org/wiki/Office_management

    Importance of office management is that it helps in planning the change and introducing it at the right time and in the right manner. Due to change in technology methods, work procedures etc. have to be changed for efficiency and economy. People resist change due to lack of understanding the reasons for change and lack of training in new methods.

  4. Operations, administration, and management - Wikipedia

    en.wikipedia.org/wiki/Operations,_administration...

    They are day-to-day organisational procedures: handover, escalation, major issue management, call out, support procedures, regular updates including emails and meetings. In this section group, you will find things like Daily Checklists, On-call and Shift rotas, Call response and ticket opening procedures, Manufacturer documentation like ...

  5. Management - Wikipedia

    en.wikipedia.org/wiki/Management

    Management (or managing) is the administration of organizations, whether they are a business, a nonprofit organization, or a government body through business administration, nonprofit management, or the political science sub-field of public administration respectively. It is the process of managing the resources of businesses, governments, and ...

  6. Administrative Procedure Act - Wikipedia

    en.wikipedia.org/wiki/Administrative_Procedure_Act

    The Administrative Procedure Act (APA), Pub. L. 79–404, 60 Stat. 237, enacted June 11, 1946, is the United States federal statute that governs the way in which administrative agencies of the federal government of the United States may propose and establish regulations, and it grants U.S. federal courts oversight over all agency actions. [2]

  7. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    The operations manual is intended to remind employees of how to do their job. The manual is either a book or folder of printed documents containing the standard operating procedures, a description of the organisational hierarchy, contact details for key personnel and emergency procedures.

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  9. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .