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"A term first used to describe a management approach to quality improvement. Since then, TQM has taken on many meanings. Simply put, it is a management approach to long-term success through customer satisfaction. TQM is based on all members of an organization participating in improving processes, products, services and the culture in which they ...
Toyota Tsusho Corporation (豊田通商株式会社, Toyota Tsūshō Kabushiki-gaisha, TYO: 8015, based in Nagoya and Tokyo) is a sōgō shōsha (trading company), a member of the Toyota Group. Toyota Tsusho has a worldwide presence through its many subsidiaries and operating divisions, including over 150 offices, and 900 subsidiaries and ...
Southeast Toyota Distributors LLC, (SET) founded in 1968, is the top private distributor of Toyota vehicles in the world. [ 4 ] [ 5 ] [ 6 ] They are franchised by Toyota Motor Sales, USA to sell vehicles and parts to car dealerships in the five states of Alabama, Florida, Georgia, South Carolina and North Carolina. [ 7 ]
Similar to the chairman position, in 1982 the then-Toyota Motor Sales Co. President Shoichiro Toyoda becoming President. President's listed prior to 1982 below were for the pre-merger Toyota Motor Co. only. [114] [119] Rizaburo Toyoda (1937–1941) Kiichiro Toyoda (1941–1950) Taizo Ishida (1950–1961) Fukio Nakagawa (1961–1967) Eiji Toyoda ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
Gulf States Toyota, founded in 1969, is a private distributor of Toyota vehicles in the United States. They are franchised by Toyota Motor Sales, USA to sell vehicles to car dealerships in the five states of Arkansas, Louisiana, Mississippi, Oklahoma, and Texas. [ 3 ]
Orient: Founded by Al-Futtaim in 1982, Orient is the largest insurance company in the United Arab Emirates by financial capital, with up to 500 million AED (approx. 136.1 million USD). Headquartered in Dubai, it works with major clients in Abu Dhabi, Dubai, Sharjah, and Ras Al Khaimah, as well as Oman and Bahrain. [19]
The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Noriaki Kano.This model provides a framework for understanding how different features of a product or service impact customer satisfaction, allowing organizations to prioritize development efforts effectively.