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Microsoft Response Point was an advanced software-based telephone system developed by Microsoft. Response Point, a PBX system targeting small businesses with less than 50 employees, [1][2] was launched in March 2007, with systems available on the market in the fourth quarter of that year. [1] Response Point is VoIP -based, and uses SIP as its ...
v. t. e. In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator / receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for ...
The goal of the call logging software is to interpret the raw CDR data and produce graphical and summarizing reports. Call logging software packages differ in the sizes of PBX systems that they can support, from hundreds of extensions to hundreds of thousands of extensions. They also differ in the capability of logging specific types of events ...
Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...
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