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  2. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked. If you notice these signs, you may also end up having problems with sending or composing mail.

  3. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    1. Sign into AOL Mail on a web browser. 2. Compose an email and add your own email address in the "To" field. 3. Send the email and check if it arrives.

  4. Find delivery delays or identify the sender in AOL Mail

    help.aol.com/articles/use-full-headers-to-find...

    View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed

  5. List of SMTP server return codes - Wikipedia

    en.wikipedia.org/wiki/List_of_SMTP_server_return...

    4.XXX.XXX Persistent Transient Failure: Message as sent is valid, but persistence of some temporary conditions has caused abandonment or delay. 5.XXX.XXX Permanent Failure: Not likely to be resolved by resending the message in current form. In general the class identifier MUST match the first digit of the Basic Status Code to which it applies. [1]

  6. Greylisting (email) - Wikipedia

    en.wikipedia.org/wiki/Greylisting_(email)

    Mail from unrecognized servers is typically delayed by about 15 minutes, and could be delayed up to a few days for poorly configured sending systems. Explaining this to users who have become accustomed to immediate email delivery will probably not convince them that a mail server that uses greylisting is behaving correctly.

  7. Use full headers to find delivery delays or a forged email's ...

    help.aol.com/articles/use-full-headers-to-find...

    Delivery records in the full headers show when each computer received the message. The first delivery is at the bottom; the newest at the top. If you find a large time gap between delivery records, that shows which computer delayed before sending it to the next computer. 1. View the full header as described above. 2.

  8. Bounce message - Wikipedia

    en.wikipedia.org/wiki/Bounce_message

    Errors may occur at multiple places in mail delivery. A sender may sometimes receive a bounce message from their own mail server, reporting that it has been unable to send a message, or alternatively from a recipient's mail server reporting that although it had accepted the message, it is unable to deliver it to the specified user. When a ...

  9. Find delivery delays or identify the sender in AOL Mail

    prod.origin.help.aol.com/articles/use-full...

    View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed