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Once the most common type of TRS call, TTY calls involve a call from a deaf or hard-of-hearing person who utilizes a TTY to a hearing person. In this type of call, typed messages are relayed as voice messages by a TRS operator, [1] (also known as Communication Assistant (CA), [2] Relay Operator (RO), [3] Relay Assistant (RA), [4] or relay agent (agent)), and vice versa.
In certain countries, there are systems in place so that a deaf person can communicate with a hearing person on an ordinary voice phone using a human relay operator. There are also "carry-over" services, enabling people who can hear but cannot speak ("hearing carry-over," a.k.a. "HCO"), or people who cannot hear but are able to speak ("voice ...
The Deaf community uses this as one of the ways to communicate. RTT allows the other person (receiver) to read the message immediately, without waiting for the message to be written. The idea is similar to the idea which a hearing person talks on the phone. They will talk continuously without any pauses and interruptions.
For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... and they hope to help as many people in the deaf and hard of hearing community as possible. ...
Hearing people can also contact a deaf, hard-of-hearing, or speech-disabled person via VRS. To initiate a call, a hearing person calls a VRS and connects to a video interpreter who then contacts the video user. Some VRS services also offer: Voice Carry Over: The video user may use his/her own voice instead of the interpreter speaking;
Telephone interpreting is especially helpful for settings in which the two parties would communicate via telephone anyway, such as interactions between call centers and consumers, calls between members of the public and emergency telephone call centres, etc. Telephone interpreting can be used to take applications over the phone and help ...
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