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  2. 15 Words You Should Replace on Your Resume - AOL

    www.aol.com/news/2011-05-05-resume-rescue-15...

    The list of personal attributes that job seekers place on their resume to convey their value proposition is endless. Almost every resume I read is full of words that suggest the person is someone ...

  3. 25 magic resume words that will land you the job ... - AOL

    www.aol.com/finance/25-magic-resume-words-land...

    Finding enough different verbs to say “I did it” in a clever way is often a struggle for professionals writing their resumes. 25 magic resume words that will land you the job: Ladders Resume ...

  4. Sample Resume: Customer Service Manager - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

    This resume was submitted by Linda Dobogai of Aberlene Resume & Career. ... Sample Resume: Customer Service Manager. Barbara Safani. Updated July 14, 2016 at 9:06 PM.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  6. Customer Service Excellence - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Excellence

    The Customer Service Excellence Standard is made up of 5 criteria with 57 elements in total. Assessment is carried out via a desktop review by an authorised assessor followed by an on site visit lasting one, two or three days (sometimes more) depending on the size of the department or organisation being assessed.

  7. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same ...