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  8. Technical support - Wikipedia

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    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...

  9. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The user won’t be able to log into his PC unless he pays the scammer. Microsoft commissioned a survey by YouGov across 16 countries in July 2021 to research tech support scams and their impact on consumers. The survey found that approximately 60% of consumers who participated had been exposed to a technical support scam within the last 12 ...

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