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Use Autofill to automatically fill in forms, usernames, and passwords on AOL. If you're using a mobile browser, contact your mobile device manufacturer for help with its Autofill settings. Autofill your info in to forms • Chrome • Safari • Edge • Firefox. Autofill your username and password • Chrome • Safari • Edge • Firefox
Update your browser autofill settings - If your browser remembers passwords, you may need to update your autofill settings after changing your password. Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.
If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
2. Click the Settings icon. 3. Click the Browser option on the left-side of the window. 4. Click the Passwords tab. 5. Select 'Offer to save passwords I enter on the web'. 6. Exit out of the Settings window. To disable the Password Manager, follow the same steps as above but de-select the box next to 'Offer to save passwords I enter on the web'.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Upgrade to a faster, more secure version of a supported browser. It's free and it only takes a few moments:
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.