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Workflow is a generic term for orchestrated and repeatable patterns of activity, enabled by the systematic organization of resources into processes that transform ...
Runbook automation (RBA) [8] is the ability to define, build, orchestrate, manage, and report on workflows that support system and network operational processes. Areas of a business ideal for IT automation are Operations Teams, Service Desk, Network Operations Center's (NOC's), Cloud Operations, Integrations, and Automation Center of Excellence (CoE).
A workflow management system (WfMS or WFMS) provides an infrastructure for the set-up, performance, and monitoring of a defined sequence of tasks arranged as a ...
Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.
Business Process Re-engineering (BPR/BPRE) in a succinct way. Business process re-engineering (BPR) is a business management strategy originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization.
A flowchart is a type of diagram that represents a workflow or process. A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task. The flowchart shows the steps as boxes of various kinds, and their order by connecting the boxes with arrows.
A workflow pattern is a specialized form of design pattern as defined in the area of software engineering or business process engineering. Workflow patterns refer ...
The resource-driven workflow system is an early approach that considered workflows from a content-oriented perspective and emphasizes on the missing support for plain document-driven processes by traditional activity-oriented workflow engines.