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The audit activity and the resultant motor carrier safety rating has been criticized for being imperfect, and perhaps misleading. Studies [2] [3] have shown that for a considerable number of audit items, correlation coefficients between audit item outcome and actual safety performance have counter-intuitive signs: the better the compliance rating of firms, the worse their accident rates.
When comparing companies that have different ratings, it's important to read the complaints listed on the business' BBB profile, McGovern said. "A lot of times when a rating falls, it is because ...
The Interstate Commerce Commission (ICC) was a regulatory agency in the United States created by the Interstate Commerce Act of 1887.The agency's original purpose was to regulate railroads (and later trucking) to ensure fair rates, to eliminate rate discrimination, and to regulate other aspects of common carriers, including interstate bus lines and telephone companies.
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The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
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