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Shopping is an activity in which a customer browses the available goods or services ... as consumers can now search for product information and place product orders ...
Compared with conventional retail shopping, the information environment of virtual shopping is enhanced by providing additional product information such as comparative products and services, as well as various alternatives and attributes of each alternative, etc. [44] Two major dimensions of information load are complexity and novelty. [45]
Product description – typically on a label on or packaging of the product or in an online shopping website for it; Certificates – including related to sustainability and for unobservable quality attributes [17] Various types of ratings, comparisons, third-party information, and customer reviews – including user reviews
[57] [58] Also, online shopping often provides sales promotion or discounts code, thus it is more price effective for customers. Moreover, e-commerce provides products' detailed information; even the in-store staff cannot offer such detailed explanation. Customers can also review and track the order history online.
Shopping store – shopping good. The consumer makes comparisons among both retail controlled factors and factors associated with the product (brand). Shopping store – speciality good. The consumer has a sto the brand of the product, but shops among a number of stores in order to secure the best retail service and/or price for this brand.
A shopping arcade refers to a multiple-vendor space, operating under a covered roof. Typically, the roof was constructed of glass to allow for natural light and to reduce the need for candles or electric lighting. Some of the earliest examples of shopping arcade appeared in Paris, due to its lack of pavement for pedestrians. [18]
An online marketplace (or online e-commerce marketplace) is a type of e-commerce website where product or service information is provided by multiple third parties. Online marketplaces are the primary type of multichannel ecommerce and can be a way to streamline the production process.
The home shopping/electronic retailing industry was created in 1977, when small market talk radio host Bob Circosta was asked to sell avocado–green-colored can openers live on the air by station owner Bud Paxson, when an advertiser traded 112 units of product instead of paying his advertising bill. Hesitant at first, Circosta reluctantly ...