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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
The current Windows user information on the client computer is supplied by the web browser through a cryptographic exchange involving hashing with the Web server. If the authentication exchange initially fails to identify the user, the web browser will prompt the user for a Windows user account user name and password.
Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.
Network Access Protection (NAP) is a Microsoft technology for controlling network access of a computer, based on its health. It was first included in Windows Vista and Windows Server 2008 and backported to Windows XP Service Pack 3. With NAP, system administrators of an organization can define policies for system health requirements. [1]
Winlogon (Windows Logon) is the component of Microsoft Windows operating systems that is responsible for handling the secure attention sequence, loading the user profile on logon, creates the desktops for the window station, and optionally locking the computer when a screensaver is running (requiring another authentication step).
Cross-device protection against the latest viruses, malware and other online threats for up to 5 of your PC, Mac and mobile devices, enabling you to surf, share, shop and socialize more safely online.
Remote access server - provides remote access connectivity to dial-up or VPN remote access clients that use IP, IPX, AppleTalk, or NetBEUI. Routing services and remote access services used to work separately. Point-to-Point Protocol (PPP), the protocol suite commonly used to negotiate point-to-point connections, has allowed them to be combined.