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By Heather Huhman Mistakes happen. Let's say you were absent from a high-priority client meeting, dropped the ball on a big account, or maybe even mishandled a large sum of company money. While ...
By Kelly Gurnett You've really done it this time. You blew the deadline on THE big project. You sent an email to the wrong person (the absolute worst person, actually) thanks to address auto-fill.
A non-apology apology, sometimes called a backhanded apology, empty apology, nonpology, or fauxpology, [1] [2] is a statement in the form of an apology that does not express remorse for what was done or said, or assigns fault to those ostensibly receiving the apology. [3] It is common in politics and public relations. [3]
Non-apology apology: a statement that looks like an apology but does not express remorse. Insincere apology: a statement that expresses remorse that is not felt. [2] This may be pro forma apology, such as a routine letter from a large business that expresses regret that a small order was not satisfactory in some respect. In such a case, the ...
The Late Payment of Commercial Debts (Interest) Act 1998 [1] (c. 20) is an Act of the United Kingdom Parliament enabling businesses to charge other business customers interest on overdue accounts and to obtain compensation. The Act extends to England and Wales, Scotland and Northern Ireland.