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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
For additional questions specific to the email client, check the manufacturer’s website. Manufacturers cannot answer questions about your AOL Mail settings, or your AOL username or password. Thunderbird – Follow steps for manual configuration. Outlook 2016 – Follow steps under "Other Email Accounts."
The file format may also be known as a Personal Folders (File) or Post Office File. When functioning in its capacity as a cache for Outlook's Cached Exchange Mode feature, it may be called an Off-line Storage Table ( .ost ) or an Off-line Folders (File) .
Some TNEF files contain information used only by Outlook to generate a richly formatted view of the message, such as embedded documents or Outlook-specific features such as forms, voting buttons, and meeting requests. Other TNEF files may contain files which have been attached to an e-mail message.
Outlook for Windows is a web app based on the WebView2 runtime, [7] [8] and builds on features found in Outlook on the web. [5] It still has some features from Microsoft Outlook (which Microsoft refers to as Classic Outlook in this context [9]) missing, such as support for .pst files, which is due to be added at a future date.
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
If you're a Verizon migrated user and want to continue using your POP3 configured client, you'll need to update your client with POP3 settings. IMAP is a method used to retrieve emails from a mail server. Your messages are stored on the server, and each time you check your inbox, the email client contacts the server to get your messages.