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  2. Compassion fatigue - Wikipedia

    en.wikipedia.org/wiki/Compassion_fatigue

    Maintaining a diverse network of social support, from colleagues to pets, promotes a positive psychological state and can protect against STS. [8] Some problems with compassion fatigue stem from a lack of fundamental communication skills; counseling and additional support can be beneficial to practitioners struggling with STS. [76]

  3. Defensive communication - Wikipedia

    en.wikipedia.org/wiki/Defensive_Communication

    Much of the communication in a workplace is between managers and subordinates, increasing the need for efficient and supportive communication strategies. [1] Defensive communication in the workplace can be caused depending on who the leader is and burnout. Burnout is a reoccurring situation that contains to happen in every workplace [1].

  4. Reduced affect display - Wikipedia

    en.wikipedia.org/wiki/Reduced_affect_display

    Reduced affect display, sometimes referred to as emotional blunting or emotional numbing, is a condition of reduced emotional reactivity in an individual. It manifests as a failure to express feelings either verbally or nonverbally, especially when talking about issues that would normally be expected to engage emotions.

  5. Development communication - Wikipedia

    en.wikipedia.org/wiki/Development_communication

    The word "communication" in this particular context includes telecommunications, mass media (print and broadcast), face-to-face communication and traditional channels and these are resources tapped by a society "to enable information to flow within it", he adds.

  6. Human communication - Wikipedia

    en.wikipedia.org/wiki/Human_communication

    This is explained because face-to-face communication engages more human senses than mediated communication. Face-to-face interaction is also a useful way for people when they want to win over others based on verbal communication, or when they try to settle disagreements. Besides, it does help a lot for teachers as one effective teaching method.

  7. Anxiety/uncertainty management - Wikipedia

    en.wikipedia.org/wiki/Anxiety/Uncertainty_Management

    Communication theories commonly focus on 4 levels: individual, interpersonal, intergroup, and cultural. [10] [page needed]• The individual level is the motivation for human communication, influencing the ways humans create and interpret messages (for example the need for group inclusion and self-concept support).

  8. Online disinhibition effect - Wikipedia

    en.wikipedia.org/wiki/Online_disinhibition_effect

    The online disinhibition effect refers to the lack of restraint one feels when communicating online in comparison to communicating in-person. [1] People tend to feel safer saying things online that they would not say in real life because they have the ability to remain completely anonymous and invisible when on particular websites, and as a result, free from potential consequences. [2]

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    In this case, it is called "at home customer service" or "at home customer support." Customer support is an effective strategy that ensures that the customer's needs have been attended to. Customer support helps ensure that the products and services that have been provided to the customer meet their expectations.