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The ratings are based on items including surveys of consumers, reports from undercover shoppers, expert surveys, the number of consumer agency complaints against a company or service provider, and an analysis of publicly available databases. The first publication only covered the Washington DC area.
Consumer Reports has been sued several times by companies unhappy with reviews of their products. Consumer Reports has fought these cases vigorously. [ 73 ] [ page needed ] As of October 2000, Consumer Reports had been sued by 13 manufacturers and never lost a case.
Consumer Reports is a United States-based non-profit organization which conducts product testing and product research to collect information to share with consumers so that they can make more informed purchase decisions in any marketplace.
NAIC’s complaint index shows the number of complaints lodged against a company, broken down by product line. With a benchmark index of 1.0, anything above that indicates a higher number of ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
Automotive complaints topped the list of 10 types of consumer complaints received by the Iowa attorney general’s office last year. The office fielded 3,700 complaints across 30 different ...
The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service. [6] [7] ConsumerAffairs was founded in 1998 by Jim Hood. [8] The company has been headquartered in Tulsa, Oklahoma since 2010 and also has offices in Austin, Texas, the Philippines, and ...
SEE ALL Consumer Reports product reviews. ... It earns ratings of Very Good in every one of our cooking performance tests and for predicted reliability. Cuisinart GAS0256AS [Item # 576794497 ...