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  2. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and Mac Mail.

  3. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Change any of the following settings, then click Save to finalize your selection: • Default View - Select your default view: Day, Week, Month or Year. • Time Zone - Click Settings | Calendar options. Select the Time Zone you would like. • Display - Click Settings | Calendar options. Choose what time your typical day goes from.

  4. Create, delete, or rename folders in AOL Mail

    help.aol.com/articles/create-delete-or-rename...

    1. Mouse over the folder you want to add a subfolder to. 2. Click the Folder Options icon . 3. Select Create subfolder. 4. Enter a new subfolder name. 5. Click the Save icon.

  5. Use filters to sort and organize messages in AOL Mail

    help.aol.com/articles/use-filters-to-sort-and...

    1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails. 5. Click Save.

  6. Spam and Trash folders are regularly deleted in AOL Mail

    help.aol.com/articles/spam-and-trash-folders-are...

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.

  7. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.

  8. Manage spam and privacy in AOL Mail

    help.aol.com/articles/aol-mail-spam-and-privacy

    Select the email. Click Spam.; If you're given the option, click Unsubscribe and you will no longer receive messages from the mailing list. If you click the "Mark as Spam" icon, the message will be marked as spam and moved into the spam folder.

  9. Change what happens when you move or delete an email in AOL Mail

    help.aol.com/articles/change-what-happens-when...

    Take control of where you'll end up after deleting or moving a message in AOL Mail. Choose to go back to the original folder, the next message, or the previous message after moving the email. 1. Click the Setting icon. 2. Click More Settings. 2. Click Viewing email. 3. Under "After moving a message," choose the option you want.