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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service.
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American Home Shield serves over 2 million customers across 49 states and the District of Columbia. It is one of the largest home warranty providers in the United States. [10] [11] The company works with over 16,000 independent contractor firms and 60,000 technicians in the U.S. [12] [13] The headquarters are in Memphis, Tennessee. [1] [14]
“A robot can be a representative of a company.” Read more: The average cost for health insurance has jumped to $8,435/year — but just a few minutes can help you find more affordable coverage
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
16. XIKAR. XIKAR, which makes cigar accessories, offers a limited lifetime warranty on all products. Simply drop your lighter or cigar cutter in the mail, and the company will repair or replace it ...
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]