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Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions.
Delivery schedule adherence (DSA) is a business metric used to calculate the timeliness of deliveries from suppliers. It is a commonly used supply chain metric and forms part of the Quality, Cost, Delivery group of performance indicators.
[2] [3] Martin Barnes (1968) proposed a project cost model based on cost, time and resources (CTR) in his PhD thesis and in 1969, he designed a course entitled "Time and Cost in Contract Control" in which he drew a triangle with each apex representing cost, time and quality (CTQ). [4] Later, he expanded quality with performance, becoming CTP.
The Quote Order Lead Time (OLT Quote) is the agreed time between the Order Entry Date and the supplier's committed deliver date of goods as stipulated in a supply chain contract. [11] The Confirmed Order Lead Time (OLT Confirmed) represents the time between the Order Entry Date and the by the supplier confirmed delivery date of goods. [11]
Quality Management Software is a category of technologies used by organizations to manage the delivery of high-quality products. Solutions range in functionality, however, with the use of automation capabilities, they typically have components for managing internal and external risk, compliance, and the quality of processes and products.
DIFOT (delivery in full, on time) or OTIF (on-time and in-full [delivery]) is a measurement of logistics or delivery performance within a supply chain. Usually expressed as a percentage, [1] it measures whether the supply chain was able to deliver: the expected product (reference and quality) in the quantity ordered by the customer
In process improvement efforts, quality costs tite or cost of quality (sometimes abbreviated CoQ or COQ [1]) is a means to quantify the total cost of quality-related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.
Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements".