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  2. Avaya - Wikipedia

    en.wikipedia.org/wiki/Avaya

    Avaya LLC(/ ə ˈ v aɪ. ə /), formerly Avaya Inc., is an American multinational technology company headquartered in Morristown, New Jersey, [3] that provides cloud communications and workstream collaboration services. The company's platform includes unified communications and contact center services.

  3. Get Support-AOL Help

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  4. AT&T Merlin - Wikipedia

    en.wikipedia.org/wiki/AT&T_Merlin

    AT&T Merlin five-button telephone (voice terminal) manufactured in early 1980. AT&T Merlin is a corporate telephone system by American Telephone and Telegraph (AT&T) that was introduced in late 1983, when it was branded American Bell Merlin.

  5. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization.

  6. Avaya 1100-series IP phones - Wikipedia

    en.wikipedia.org/wiki/Avaya_1100-series_IP_phones

    The 1120SA is a special-use phone which is certified for use by Sensitive Compartmented Information Facilities (SCIF) users, without an external device. [3] [4]The National Telecommunications Security Working Group (NTSWG) has approved the Avaya IP Phone 1120SA for deployment under the Director of Central Intelligence Directive (DCID 6/9), for VoIP and VoSIP (TSG-6 Type-acceptance CNSS Class-A ...

  7. Black Box Corporation - Wikipedia

    en.wikipedia.org/wiki/Black_Box_Corporation

    Once the Tata Group sold its 25.1% ownership in Tata Telecom to its joint venture partner, Avaya Inc., the company Avaya Global Connect was created. [ 18 ] AGC Networks Limited was created in 2010 after Essar Group purchased Avaya Global Connect from Avaya Inc. [ 19 ]

  8. Line hunting - Wikipedia

    en.wikipedia.org/wiki/Line_hunting

    In telephony, line hunting (or hunt group) is the method of distributing phone calls from a single telephone number to a group of several phone lines. Specifically, it refers to the process or algorithm used to select which line will receive the call. Hunt groups are supported by some PBX phone systems.

  9. Avaya 9600-series IP deskphones - Wikipedia

    en.wikipedia.org/wiki/Avaya_9600-series_IP_desk...

    Avaya 9600-series IP deskphones are 15 different desk handset devices that are used for unified communications. The phones are compatible with the Avaya Aura platform of products and IP office systems. [1] [2] The systems add high-quality voice codecs like the G.722 codec and new menus over older IP phone series. The 9620 includes 16 MB of ...