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Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?" five times, each time directing the current "why" to the answer of the ...
The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control. [5] It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton. Mazda Motors famously used an Ishikawa diagram in the development of the Miata sports car. [6]
For example, an "Is/Is Not" worksheet is a common tool employed at D2, and Ishikawa, or "fishbone," diagrams and "5-why analysis" are common tools employed at step D4. In the late 1990s, Ford developed a revised version of the 8D process that they call "Global 8D" (G8D), which is the current global standard for Ford and many other companies in ...
According to Inoslav Bešker, Professor of Philology at the University of Split in Croatia, the 5 Ws are rooted in the seven questions used in ancient Greece to communicate stories clearly: [9] Although long attributed to Hermagoras of Temnos , [ 10 ] in 2010, it was established that Aristotle 's Nicomachean Ethics is in fact the source of the ...
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The example of a 5-whys analysis of a car not starting illustrates an almost perfect example of the 5-whys failing. First you need to ask the right questions - and in this case there are almost five whys for every 1 of the first five whys.
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Wikipedia:Citation templates for templates used to format article references and citations; Wikipedia:Requested templates, to request creation of a template. Category:Wikipedia templates; Special:ExpandTemplates, expands all templates recursively; Use this form to search in the Template: or Template_talk: namespaces. See Help:Searching for more ...