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This Optimum customer service facility in Freehold Township, New Jersey, has existed during both the Cablevision and Altice eras. Introduced in 2018 on Long Island and then extended through its service area, Altice One is the company's flagship home entertainment platform, and combines broadband internet access, television, VOIP telephone service, and various streaming applications. [2]
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising.Prior to its acquisition by Altice, the company was the seventh largest cable operator with 1.5 million residential and 90,000 business subscribers.
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Cablevision also built systems throughout the New York metro area: some of the other boroughs of New York City, New Jersey, Westchester County, and Connecticut. In the 1980s, Cablevision also expanded into the Chicago, Boston, and Cleveland areas. By the mid-1990s Cablevision would offer service to 2.9 million subscribers in 19 states.
The company's operational center is located at Cablevision's former headquarters in Bethpage, Nassau County, New York, on Long Island. With its combined brands, Altice USA is the fourth-largest cable provider in the U.S., [ 2 ] serving customers residing in the New York metropolitan area as well as in several Midwestern and Southern U.S. states.
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