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This Optimum customer service facility in Freehold Township, New Jersey, has existed during both the Cablevision and Altice eras. Introduced in 2018 on Long Island and then extended through its service area, Altice One is the company's flagship home entertainment platform, and combines broadband internet access, television, VOIP telephone service, and various streaming applications. [2]
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
The company's operational center is located at Cablevision's former headquarters in Bethpage, Nassau County, New York, on Long Island. With its combined brands, Altice USA is the fourth-largest cable provider in the U.S., [ 2 ] serving customers residing in the New York metropolitan area as well as in several Midwestern and Southern U.S. states.
Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising.Prior to its acquisition by Altice, the company was the seventh largest cable operator with 1.5 million residential and 90,000 business subscribers.
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Cablevision also offered high-speed Internet connections (Optimum Online), digital cable (Optimum TV/IO Digital Cable), and VoIP (Optimum Voice) phone service (the eighth-largest telephone provider in the U.S.) [4] through its Optimum brand name. Cablevision also offered a WiFi-only mobile phone service dubbed Freewheel.