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  2. Voice user interface - Wikipedia

    en.wikipedia.org/wiki/Voice_user_interface

    A voice-user interface (VUI) enables spoken human interaction with computers, using speech recognition to understand spoken commands and answer questions, and typically text to speech to play a reply. A voice command device is a device controlled with a voice user interface. Voice user interfaces have been added to automobiles, home automation ...

  3. Unified communications - Wikipedia

    en.wikipedia.org/wiki/Unified_communications

    Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including ...

  4. Voice over IP - Wikipedia

    en.wikipedia.org/wiki/Voice_over_IP

    Voice over Internet Protocol (VoIP), [a] also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [2] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the ...

  5. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User interface (UI) design is the process of making interfaces in software or computerized devices with a focus on looks or style. Designers aim to create designs users will find easy to use and pleasurable. UI design typically refers to graphical user interfaces but also includes others, such as voice-controlled ones.

  6. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    Interactive voice response. Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...

  7. User interface design - Wikipedia

    en.wikipedia.org/wiki/User_interface_design

    In computer or software design, user interface (UI) design primarily focuses on information architecture. It is the process of building interfaces that clearly communicate to the user what's important. UI design refers to graphical user interfaces and other forms of interface design. The goal of user interface design is to make the user 's ...

  8. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    Google Assistant running on a Pixel XL smartphone. A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to ...

  9. User interface - Wikipedia

    en.wikipedia.org/wiki/User_interface

    User interfaces are composed of one or more layers, including a human–machine interface (HMI) that typically interfaces machines with physical input hardware (such as keyboards, mice, or game pads) and output hardware (such as computer monitors, speakers, and printers). A device that implements an HMI is called a human interface device (HID).