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In January 2018, Superdrug were recognised by the Institute of Customer Service, placing fourth in the United Kingdom for Customer Satisfaction (UKCSI), with Yorkshire Bank in third, First Direct second, and Amazon first. In September 2015, Superdrug announced the launch of a new app for customers to track their Superdrug Loyalty Points. [11]
The company is based in Dunstable near Luton; the home office building doubles as one of A.S. Watson's large UK distribution centres serving Savers, Superdrug, and The Perfume Shop. Customer service operations are based at Superdrug's head office in Croydon, London, and the company's registered office is Hutchinson House, Battersea, London.
For brick-and-mortar stores that have online ordering, customers can place orders online and pick up their ready orders in the store on their way home. In-store pickup—sometimes termed "click & collect"—is typically offered for same-day shopping. It is usually less expensive than delivery, and can be done at a time of the customer's choosing.
A n AI customer service chatbot for international delivery service DPD used profanity, told a joke, wrote poetry about how useless it was, and criticized the company as the “worst delivery firm ...
Of the 50 states, 43 reported high or very high flu activity in the fifth week of 2025, according to CDC data. At Home ‘Medicine Ball’ Tea, Soothing And Warm, Could Help Kick A Cold
Home. Style. Tech. Commanding officer of nuclear-powered US Navy aircraft carrier relieved of duty after crash with merchant ship. Natalie O'Neill. February 20, 2025 at 2:14 PM.