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Welcome to Ergon Energy. Ergon Energy Network and Ergon Energy Retail are separate businesses that share a name and provide different services. To find out how we can help you, check out the menus below. Sells the electricity that powers your home or business and issues your bill.
13 74 66. For general enquiries, call from 7:00am to 5:00pm Monday - Friday, or call after hours for planned interruption enquiries. Contact us if you have questions, comments or need information about your electricity supply. Our staff are are always ready to help.
Take control of your energy usage today with budget alerts. Log in or register for my account at ergon.com.au/myaccount. We're Ergon Energy Retail, your local energy experts.
We’re here for billing, payment and account enquiries. If you’re looking for an answer to a question, a great place to start is our frequently asked questions. You can also submit requests via My Account or call our friendly local team on 13 10 46.
We've updated our designs for letters and notices to align with customer feedback as well as the upcoming Australian Energy Regulator's Better Bills Guidelines. We offer a range of convenient ways to receive and pay your Ergon Energy Retail bill.
Information on power outages and how we work to restore electricity to homes and businesses and check outages in your area.
We're here to provide you with great service and support your residential retail electricity needs.
We operate and maintain one of Australia’s largest electricity networks, energising Queensland communities in regional Queensland; from coastal and rural areas to the remote communities of outback Queensland and the Torres Strait.
We’re 100% transparent, and what you see is what you get. No sneaky fees or introductory offers. Just the same rate for all our customers, everywhere. Information about the range of tariffs from Ergon Retail to meet your lifestyle and household needs.
The $700 Cost of Living Rebate for vulnerable households will be partly funded by the Australian Government through the Energy Bill Relief Fund, and replaces the $500 energy rebate for vulnerable households previously announced. Learn more about the Cost of Living Rebate.