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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
However, unlike a standard telephone directory, where the user uses customer's details (such as name and address) in order to retrieve the telephone number of that person or business, a reverse telephone directory allows users to search by a telephone service number in order to retrieve the customer details for that service.
Algard was searching for a friend's contact information, and the phone company gave him the wrong number. [4] He thought of an online email directory as an easier way to find people. [5] [6] Algard bought the Whitepages.com domain for $900, [7] [8] which he says was all of his savings at the time. [5]
A people search site or people finder site is a specialized search engine that searches information from public records, data brokers and other sources to compile reports about individual people, usually for a fee. [1] [2] Early examples of people search sites included Classmates.com [3] and Whitepages.com. [4]
411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
GOOG-411 (or Google Voice Local Search) was a telephone service launched by Google in 2007, that provided a speech-recognition-based business directory search, and placed a call to the resulting number in the United States or Canada. [1] The service was accessible via a toll-free telephone number.