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Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...
Punjab National Bank (PNB) alleges associates of three firms - Diamond R US, M/s Solar Exports and M/s Stellar Diamonds- approached PNB on 16 January 2018, with a request for LoUs to make payment to its overseas suppliers. The bank demanded at least a 100 percent cash margin for issuing LoUs, but the firms contested that they had received LoUs ...
Punjab National Bank (abbreviated as PNB) is an Indian government bank based in New Delhi. [5] It was founded in May 1894 and is the second-largest public sector bank in India in terms of its business volumes, with over 180 million customers, 12,248 branches, and 13,000+ ATMs.
The Pakistan Citizen's Portal launched its web-based services and helpline on 28 September 2020. [ 6 ] [ 7 ] In October 2020, manual complaint lodging facility was provided at the dashboards of government offices for illiterate and physically challenged people.
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Banking Ombudsman is a quasi-judicial authority created in 2006, and the authority was created pursuant to a decision made by the Government of India to enable resolution of complaints of customers of banks relating to certain services rendered by the banks.
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
PNB MetLife was initially launched as MetLife India Insurance Company Limited in 2001. In 2011, PNB acquired a 30% stake in MetLife India Insurance. On 7 December 2012, PNB and MetLife India approached the Competition Commission of India (CCI). In January 2013, PNB received full approval to purchase a 30% stake in MetLife India Insurance.