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Minimum entry requirements for a career as a flight attendant is usually the completion of the final year of high school; e.g. the International Baccalaureate. Many prospective attendants have a post-secondary school diploma in an area such as tourism and a number hold degrees having worked in other occupations, often as teachers.
Baggage handler unloading baggage from a bag belt at Detroit Metropolitan Airport. In the airline industry, a baggage handler is a person who loads and unloads baggage (suitcases or luggage), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft.
[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...
Ground crew who are employed by the individual airport include personnel who are tasked to do the following operations: aircraft fuelling suppliers, toilet effluent tank extraction operatives, interior cabin cleaners, aircraft exterior de-icing operatives, on-board food delivery suppliers (for crew and passengers), baggage, cargo and / or ...
A Passenger Service System or PSS is a network of software applications that help airlines manage all the passenger-related operations from ticketing to boarding. [1] The PSS usually comprises an airline reservations system , an airline inventory system and a departure control system (DCS).
Before a flight departs, the so-called passenger name list (PNL) is handed over to the departure control system that is used to check-in passengers and baggage. Reservation data such as the number of booked passengers and special service requests is also transferred to flight operations systems, crew management and catering systems.
Image credits: Delta Air Lines, Inc These walls often mark the start of a new section, like the first row of seats in a class (economy or business), and typically don’t have under-seat storage.
Commercial air transport, including scheduled and non-scheduled passenger and cargo flights; Aerial work, in which an aircraft is used for specialized services such as agriculture, photography, surveying, search and rescue, etc. General aviation (GA), including all other civil flights, private or commercial [1]