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Before the UK Calling system was introduced, callers would often be given unclear information about the costs of calls made to service numbers. [5] Advertisements of service numbers were often accompanied by messages such as: “Calls cost 20p per minute from a BT landline. Other landlines may vary and calls from mobiles may cost considerably ...
Up to 4.26p a minute (plus VAT), but fixed (e.g. always 3p/minute or always 4p/minute) from BT landline, other providers may charge more; up to 42p a minute from mobiles. 0843 xxx xxxx 0844 00x xxxx Non-BT Discount Scheme—Internet Services incorporating unmetered access up to and including 5p for BT customers 0844 01x xxxx to 0844 09x xxxx
In practice, such charging rates applied only from BT lines and calls typically cost 16p per minute from non-BT landlines and up to 45p per minute from mobile telephones. In 1999, landline providers started to offer "inclusive" call packages where calls to 01 and 02 numbers were free. Within a few years most customers were on this type of plan.
087x xxx xxxx - Service Charge of up to 13p per call and/or up to 13p per minute; 09xx xxx xxxx - Service Charge of up to £6.00 per call and/or up to £3.60 per minute [16] 118 xxx - Service Charge of up to £3.65 per call and/or up to £2.50 per minute, with an overall cap of £3.65 per 90 seconds of a call. [17]
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Cost examples (from BT coin-operated payphones) There is a £0.40 connection charge, in addition to the "per minute" charges shown below, and a minimum charge of £0.60. [26] Some payphones also offer SMS and e-mail service, [27] both charged at £0.20 per message. [14]
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