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Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
Diversity, in a business context, is hiring and promoting employees from a variety of different backgrounds and identities.Those characteristics may include various legally protected groups, such as people of different religions or races, or backgrounds that are not legally protected, such as people from different social classes or educational levels.
Selling diversity: Immigration, multiculturalism, employment equity, and globalization (U of Toronto Press, 2002), DEI in Canada online; see symposium on the book at Canadian Ethnic Studies 55.1 (2023): 125–145. Anand, Rohini. Leading Global Diversity, Equity, and Inclusion (2021), for multinational companies; Anderson, Terry H.
The demographic diversity of members of a team describes differences in observable attributes like gender, age or ethnicity. Several studies show that individuals who are different from their work team in demographic characteristics are less psychologically committed to their organizations, less satisfied and are therefore more absent from work. [2]
The Centre's idea of "Building Culturally Competent Organizations," is a guide for diversity and inclusion training in the workplace. The Tool Box refers to three levels leading up to the fourth, the end goal: cultural knowledge; cultural awareness; cultural sensitivity; cultural competence
The Encyclopedia of Diversity and Social Justice states that "high context defines cultures that are relational and collectivist, and which most highlight interpersonal relationships. Cultures and communication in which context is of great importance to structuring actions are referred to as high context."