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Direct Access Self-Service provides faster service, security, accessibility and reliability to all PPC (RAS) customers worldwide. Sign In at https://hcm.direct-access.uscg.mil/. The following guides and tutorials will help familiarize you with software applications in Direct Access Self Service: USER GUIDE TopicS.
We provide caring and responsive personnel and compensation services for all Coast Guard military members, retirees, annuitants and other customers in support of the Department of Homeland Security missions.
Sign in with your organizational account. Sign in. Sign in with Smart Card. USCG Members must sign in with their Common Access Card (CAC) by clicking Sign in with Smart Card.
You can manage the items below through Direct Access (DA) Self-Service. Direct Access (DA) Self-Service is the most convenient way to process these requests, is available 24/7, and the changes are captured in our pay system NEARLY IMMEDIATELY.
USCG Members must sign in with their Common Access Card (CAC) by clicking Sign in with Smart Card.
Initial Direct Access Sign On. This guide provides the procedures to sign into Direct Access (DA) for the first time, set up your email, and turn off pop-up blockers to access DA documents. Currently only desktop and laptop computers can support DA using the compatible web browsers listed below.
You will be prompted to change your password upon your initial login. NOTE: If you run into issues and are unable to log on, please contact PPC Customer Care at 1-866-772-8724 or ppc-dg-customercare@uscg.mil.
To view your notifications, log into Direct Access and click on the bell-shaped notification icon in the upper right-hand section of the window. If you have received such a prompt, you have until Dec. 19 to recertify your account. User role recertifications are processed in the Direct Access system.