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You can call the Member Services number on your ID card for personalized service. Or log in to your member website and choose "Help" to get phone number, email and chat options. Not registered? You can also send us a message on our public form. For Medicare questions. If you're a Medicare member, it's easy to find your plan's contact details ...
Find your Member ID on your ID card, Welcome Letter, or any EOB you received from us. Get help locating your Member ID
Access your digital ID card, or request a new card; Take a health assessment; To find even more, log in to your member website.
View a digital copy of your Member ID Card; Print a copy of your ID card. Request a new hard copy be mailed to you; Note: The exact steps may vary depending on the Aetna website, and it may be helpful to check the site's FAQ or contact customer support for more information.
Navigate to the Aetna "Request a New ID Card" Web page. Enter the name -- last name, first name and middle initial -- that Aetna has on file for the member whose card you’re replacing. Pick the birth month and day for the member in the drop down fields provided and then enter the four-digit birth year.
If you’ve lost your Medicare ID card, or if it was damaged or stolen, you can request a new card by using one of the following methods: Request a new Medicare card online. Call Social Security directly. Visit your local Social Security office. What if I’m outside the US?
With our secure Member Portal, you can manage your Aetna Better Health® of Virginia plan benefits and easily change your doctor, get new ID cards, see your claim status, view your personal health history and more.
Just call our toll-free number, 1-877-858-6507, to: Ask questions about benefits and coverage. Locate an Aetna Network Provider. Request a new member ID card. Connect to your 24 hour nurse line for your health questions.
If you lose your ID card or simply need an extra one, you may also request a new ID card be mailed to you through this site. Need further assistance? Call your State of Florida employee designated Customer Service Line at 1-877-858-6507 .
You can also request a replacement card to arrive via mail by clicking on “Replacement Documents” and then “Mail my replacement Medicare card.” Phone: You can call the Medicare office at...