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Direct-distance dialing (DDD) was first introduced in areas with common-control switching (panel and crossbar) in the 1950s.These areas had used 411 for directory assistance, and because of the ability of common-control switching to analyze the initial digits of a number in a "sender" before routing the call, these areas did not require the dialing of an initial 1 to initiate a long-distance call.
By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. [4] Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. [5]
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.
AOL Search FAQs Learn tips to yield better searches, like filtering your search by location, date range, or specific category with AOL Search FAQs. AOL.com · Nov 6, 2023
Telephone directory publishing companies (1 C, 4 P) Pages in category "Directory assistance services" The following 7 pages are in this category, out of 7 total.
Montreal-based Nordia contracts employees in Moncton, Saint John, Quebec City, Laval, Sherbrooke, Saguenay, Waterloo, Orillia, Peterborough, and Nanaimo's call centres for a total of over 5000 people. [1] In May 2015, Bell sold Nordia to Birch Hill Equity. However Bell continues to employ Nordia as its primary call center in Canada. [2]